Jun 25, 2020 · During office hours (Monday - Friday from 8:00 a.m. to 5:00 p.m. Central Time): Live Chat at Message Icon > Live Chat. Phone at 972-728-4040. After hours: Email us at [email protected]. Check out the Help Center ( Profile Icon > Help Center) for complete access to 1000+ articles and videos. This article will explain step by step how to quickly get started with the Client Portal. Adjust the Client Portal settings to your company’s requirements. Go to Settings > Client Portal Settings and adjust the settings as needed. This step’s actions will completely depend on your company. However, we highly recommend, at minimum, adjusting ...Jun 25, 2020 · During office hours (Monday - Friday from 8:00 a.m. to 5:00 p.m. Central Time): Live Chat at Message Icon > Live Chat. Phone at 972-728-4040. After hours: Email us at [email protected]. Check out the Help Center ( Profile Icon > Help Center) for complete access to 1000+ articles and videos. November 13, 2020 12:11. Click the link below to download and view the Tickets User Guide. This User Guide contains all relevant information on Ticket functionality. Tickets User Guide Jan 2022.pdf. (1 MB)Service Autopilot; Mobile Apps Mobile Apps. Articles and videos pertaining to the Legacy and Team apps. Legacy Mobile App. Information about the Legacy Mobile App. Team App. Information about the Team App. SA Manage Service App. The SA Manage Service app is an app designed for clients to use to access their Client Portal account.Hover over your profile icon and click Import/Export. Click Import Data in the new tab that appears. Select what you are wanting to import from the "Import Type" dropdown menu, such as Schedules. Click the Download Template button to save and edit an Excel worksheet of the items that need to be imported.May 23, 2022 · This 1-day virtual training will give you foundational knowledge on all the fundamentals needed to successfully integrate and operate Service Autopilot for your business. You will learn: Basic setup of Clients, Resources, Services, and Products. CRM (Client Relationship Management) Tools for Calls, Emails, Texting, and Tickets. Service Autopilot allows you to add notes to Jobs so you can order provide your Teams with specific information related to those Jobs. For example, if a Client wants her gate closed after your staff leaves the property, you can have a note appear for the Team on the Route Sheet or Service Autopilot Legacy mobile app that says something …(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password? Basic Info - ServiceAutopilotSignUpForm. EXPERIENCE GROWTH. ON AUTOPILOT! With Service Autopilot we make it easy for you to automate your business by collecting payments on time (every time), win more jobs with quick estimates, and instantly schedule, route, and optimize jobs! All so you can grow your business faster. June 25, 2020 12:35. Click the link below to download and view the Classic Estimates User Guide. This User Guide explains the entire Estimates process from creating Estimate Documents to sending Estimates to Clients and Leads. Classic Estimates User Guide 2023.pdf. (2 MB)Service Autopilot has implemented an interactive process to help identify and prevent the possible duplication of newly created Invoices, Payments, and Credits which have synced with Quickbooks. Duplicate transactions can potentially be created when SA sends a new transaction to QB and does not receive a response back from QB. The … Service Autopilot features GPS-based property measurement which allows users to calculate the property size online without an onsite visit. Save hours of time every week with automatic invoicing. Send automated email invoices after the service is complete. Track key performance metrics with custom reports. Client Portal. Adding Tips in the Client Portal. Client Portal Quick Start Guide. 📄 User Guide: Client Portal User Guide for Members. 📄 User Guide: Client Portal User Guide for Clients. Client Portal - Autopay Explained. Using the Client Portal. See all 17 articles. Set Up Email Integration. Set Up Email Forwarding for Email Integration. Disconnect an Integrated Email Address. Set Up Credit Card Processing. About ACH. Set Up QDS with SA. Set Up SendJim Integration. Information about other apps that integrate into SA. If you had Services imported into SA from another system or if any other user on your account added any Services, you will see them in this list. Click the name of any Service to view or edit it. To create a new Service, click Add Service. This will open the Add Service overlay to the "Details" tab: Fields in bold are required. When you click the Sync Connector icon, it will open a screen that looks like this: Most of the functions are at the top of the Connector: Force Sync - this is how you start the sync. This button must be clicked to start the sync upon opening. QuickBooks must also be open in order to start the sync. Stop - If the sync is running, this button ...Information related to the QuickBooks Sync (requires an additional subscription) Articles and Videos pertaining to the Accounting section such as Invoices and Payments.To make a Prepayment in the Client Portal, the client must follow these steps: By default, the credit card on file will be selected. Click Use Different Credit/Debit Card to enter a different card: Enter the amount of the Prepayment in the Amount to Prepay field. Click the green Prepay button. A message will display to confirm the transaction.Service Autopilot. 3495 Piedmont Road NE. Building 12, Suite 110. Atlanta, GA 30305. (972) 728-4040. Travel Arrangements & Directions. Book Your Stay at the Nearby DoubleTree.Service Autopilot helps businesses manage their operations more effectively throughout the service cycle. From generating leads and providing customer service to …Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, … Overview of Client Accounts. June 25, 2020 19:39. Individual Client Account screens are divided into several sections: Contact Information, Account Balance and related information, Office Notes, Tags, Jobs, a Timeline, and more. Each section organizes related information about a Client/Lead and is positioned for viewing the most important ... (972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Service Autopilot by Xplor. Put Your Service Business On Autopilot. Here's a glimpse of what Service Autopilot can do for your business: -Build Better Client Relationships -Win …Information related to the QuickBooks Sync (requires an additional subscription) Articles and Videos pertaining to the Accounting section such as Invoices and Payments.Select the email in the Documents list, hover over Actions, then select Copy. The copy of the email appears in the Documents list, with “Copy” on the end of the name. Rename the document, change the Subject line, and click the Edit button. In the Document Editor, edit the text. Click Save.To build Estimate Templates, follow these steps: Go to Settings > CRM > Job/Estimate Templates. Click Add Template. This will open the New Template overlay. Add a name for the template in the Description field. For "Show When Creating," select Estimates. This will adjust the overlay slightly. For Est. Document, select the Document …(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Jun 25, 2020 · During office hours (Monday - Friday from 8:00 a.m. to 5:00 p.m. Central Time): Live Chat at Message Icon > Live Chat. Phone at 972-728-4040. After hours: Email us at [email protected]. Check out the Help Center ( Profile Icon > Help Center) for complete access to 1000+ articles and videos. June 25, 2020 12:36. Click t he link below to download the PDF for the Team App User Guide. This guide walks you through the basics of setting up the Team app and using it in the field. Team App User Guide 2023.pdf. (1 MB)Service Autopilot is a software that helps you automate everything from scheduling and invoicing to time tracking and marketing. Whether you are a lawn care, cleaning, snow, …(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?June 25, 2020 12:36. This video explains how to use Master Routes in Service Autopilot.CHARGE BACKS.If Client initiates a charge back in respect of any payment due by Client under this Agreement, Xplor will suspend access to the Solution until full payment is received and, where such chargeback is successfully defended by Xplor, Xplor will charge Client a $75 fee.The Snow Dispatch Board is available to manage and dispatch Snow Jobs. This Dispatch Board is based on weather events instead of dates. To access the Snow Dispatch Board, navigate to Scheduling > Dispatch Snow Jobs. The Snow Dispatch Board will load without an event selected, so you'll want to either select an event from the dropdown or create ...The Federal Aviation Administration and United Airlines are investigating after a video surfaced showing an unauthorized person in the pilot’s seat during a flight …Service Autopilot offers a four-part series of classes to get new members onboarded. LIFT is your introduction to SA. This class will walk you through uploading your company logo, adding services, products, custom fields, clients, sales tax records, employees, and teams. Go through the 7-Step Setup process to set up your new SA …Login to Service Autopilot Username: Password:Add Notes to an Estimate. Follow. June 25, 2020 12:40. On the Estimate overlay, you can add additional information by clicking the Paper icon on the right of each line item: This will reveal a dialog with several tabs: Estimate Desc. – Defaults to the Service-level Invoice description if an Estimate Description is not customized at that level. June 25, 2020 12:42. Routing allows you to place jobs in order by Team or resource. It's a great tool that helps make drive time more efficient. Go to Scheduling > Dispatch Jobs. Hover over Actions and locate the Routing column. You have four options to choose from. Manual - This option allows you to drag and drop jobs into the order in which ... Book A Call And Talk With Our Expert Team Today! By providing your cell phone number you agree to recurring scheduling text messages from Service Autopilot. Frequency may vary, standard messaging and data rates may apply. For Help, text "HELP" to 225-523-2521 or to opt-out of messaging, test "STOP" to 225-523-2521. Service Autopilot has brought the whole spectrum of a service business together in an easy-to-use format for us. From incoming leads to re-marketing to previous customers and everything that happens in between Service Autopilot is a complete solution that saves times, increases efficiencies and pays for itself.Texting a client can only be done from the Job Detail. To do this, use the following steps: On the Dispatch Board, click the Service for the client you wish to text. On the Job Detail, hover over the More dropdown list. Select Send Text . On the Text Message dialog, enter your message. If the Cell Phone Number and Cell Provider are on the ... Service Autopilot is a field service management software with specific versions for the lawn care, professional cleaning, snow removal, and landscaping industries. Key features include routing, invoicing, marketing, CRM, and accounting tasks. It also includes client billing and scheduling. Basic Info - ServiceAutopilotSignUpForm. EXPERIENCE GROWTH. ON AUTOPILOT! With Service Autopilot we make it easy for you to automate your business by collecting payments on time (every time), win more jobs with quick estimates, and instantly schedule, route, and optimize jobs! All so you can grow your business faster. Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, scheduling and dispatching, routing and mapping, mobile field access and more. About this app. Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and …To create an Event, follow these steps: Navigate to Scheduling > Dispatch Snow Jobs. Click the Plus Icon to the right of the Actions menu and event list dropdown. The Add Event overlay appears. Change any fields as needed and click Save. Dispatch Status - Select the current status of your event. Pending - Set up and planning.November 09, 2021 17:33. Click the below link to download the Client Portal User Guide for Members. This guide for Members describes setting up the Client Portal and how you can assist your clients if they need help. Client Portal User Guide for Members April2022.pdf. (800 KB)Email Integration - Overview. 📽️ Set Up Email Integration - Video. Set Up Email Integration. Set Up Email Forwarding for Email Integration. Disconnect an Integrated Email Address. Set Up Credit Card Processing. About ACH. Set Up QDS with SA. Set Up SendJim Integration.Jun 25, 2020 · During office hours (Monday - Friday from 8:00 a.m. to 5:00 p.m. Central Time): Live Chat at Message Icon > Live Chat. Phone at 972-728-4040. After hours: Email us at [email protected]. Check out the Help Center ( Profile Icon > Help Center) for complete access to 1000+ articles and videos. Service Autopilot has brought the whole spectrum of a service business together in an easy-to-use format for us. From incoming leads to re-marketing to previous customers and everything that happens in between Service Autopilot is a complete solution that saves times, increases efficiencies and pays for itself.What is Service Autopilot? Gain TRUE business growth with the #1 total solution software for the Lawn and Landscape industry. Manage clients, jobs, billing, and so much more. Service Autopilot has been great for us, we are continually impressed with their customer service, training, and the benefits it has and is brining our company. The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found. Jun 25, 2020 · During office hours (Monday - Friday from 8:00 a.m. to 5:00 p.m. Central Time): Live Chat at Message Icon > Live Chat. Phone at 972-728-4040. After hours: Email us at [email protected]. Check out the Help Center ( Profile Icon > Help Center) for complete access to 1000+ articles and videos. Service Autopilot has brought the whole spectrum of a service business together in an easy-to-use format for us. From incoming leads to re-marketing to previous customers and everything that happens in between Service Autopilot is a complete solution that saves times, increases efficiencies and pays for itself.Highlights. We have focused on high-priority issues for this release with many bugs being fixed, including report center, mobile, and invoicing issues. We have also added some improvements to features, such as Client account optimizations and improvements to alerts. Lastly, we have a few new items including new alerts and new …(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?This is the Built-in Processor for Service Autopilot. This feature is powered by Clearent, a Credit Card Processor with years of experience in the Field Service Industry. They take a hard stance against hidden fees. SA Payments allows you to: Automatically update credit cards. Become Fully PCI Compliant and store Credit Cards on file.Service Autopilot Training Options. Learn about our different options for one-on-one or group training, with our expert Software Trainers and Training Project Managers. New Member Onboarding. This section has learning tools to support the four-part onboarding series for Service Autopilot. System InstallationJune 25, 2020 12:42. You can lock Invoices to help prevent any additional changes from being made to an Invoice. Locking an Invoice essentially disables the Save buttons at the bottom of the Invoice. Changes can still be made after the Invoice is unlocked. Invoices are automatically locked when they are emailed or printed.Online customer portal. Both Jobber and Service Autopilot provide a customer portal that lets you provide a better customer experience for clients. Jobber’s online customer portal gives your customers 24/7 access to the information they need. They can request work, view appointment details, approve quotes, review scheduled jobs, and …(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Reviews of Service Autopilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Service …Jul 26, 2021 · Step 1. Company Settings. It’s crucial to enter your active company email address because correspondence from SA will go here. Enter your company name as you would like it to appear to your clients. This can be either your actual company name or how you want your clients to know you. Login to Service Autopilot Username: Password:How To Videos. In this section, you will find a selection of How-To videos. These go beyond the information covered in our On-Demand classes. Note that Service Autopilot is frequently updated so the appearance of the screen in the video might be slightly different from what you see on your screen but the concepts are the same. Follow.Information about Forms. Search our knowledge base for answers to common questionsTo add a Recurring Job, follow these steps: Navigate to a Client Account. Click Add a Job > Add a recurring job . In the New Recurring Job overlay, select a Schedule to continue. Select a Service. Modify Service fields as necessary. Click Save . Note: If you need to backdate a visit on a recurring job because a client missed it, you can do so ...This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles. Note that Service Autopilot is frequently updated, so the appearance of the screen in a guide might be slightly different from what you see on your screen, but the concepts are the same. 7-Step Setup Wizard.Jun 25, 2020 · During office hours (Monday - Friday from 8:00 a.m. to 5:00 p.m. Central Time): Live Chat at Message Icon > Live Chat. Phone at 972-728-4040. After hours: Email us at [email protected]. Check out the Help Center ( Profile Icon > Help Center) for complete access to 1000+ articles and videos. (972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Basic Info - ServiceAutopilotSignUpForm. EXPERIENCE GROWTH. ON AUTOPILOT! With Service Autopilot we make it easy for you to automate your business by collecting payments on time (every time), win more jobs with quick estimates, and instantly schedule, route, and optimize jobs! All so you can grow your business faster.June 25, 2020 12:35. Click the link below to download and view the Payroll Report & Timesheets. This User Guide explains the Payroll Report, Timesheets, and the Wall Clock. Payroll-Timesheets-userguide_v1.1-1.pdf. (600 KB)Service Autopilot by Xplor, Richardson. 9,773 likes · 82 talking about this. Work less and grow faster. One service business software to automate everything. Part of Xplor.Open the QuickBooks Connector. - Use your QuickBooks Admin login credentials (for the initial sync only). - Make sure you’re in single user mode (for the initial sync only). Click the Force Sync button to start the sync, then let it run. Do not close QuickBooks while the sync is running.Go to Settings > User Role & Rights > (role) > CRM tab. Under the "Text Messages" column, select the checkbox next to "View Message Center". Once enabled, the Message Center is available from the CRM tab in the navigation bar. Note: "Remove Text Message Feed" allows users to hide text messages in the Message Center.Service Autopilot is a software that helps you automate everything from scheduling and invoicing to time tracking and marketing. Whether you are a lawn care, cleaning, snow, …Service Autopilot is a platform that helps you automate, delegate, and grow your business. Learn about its features, culture, training, and how …About Two-Way Texting. Follow. August 06, 2021 08:20. Two Way Texting provides an efficient way to communicate with clients. However, there are some limitations to be aware of before subscribing to this service: MMS is only supported in the new Message Center. Group Messages are not supported.
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Team. Articles and videos pertaining to the Team section, such as Employees and Vendors.Service Autopilot has brought the whole spectrum of a service business together in an easy-to-use format for us. From incoming leads to re-marketing to previous customers and everything that happens in between Service Autopilot is a complete solution that saves times, increases efficiencies and pays for itself.Tesla is recalling its Cybertruck vehicles due to dangerously defective accelerator pedals. The truck, a pet project of Elon Musk’s, has been plagued by design …Service Autopilot allows you to add notes to Jobs so you can order provide your Teams with specific information related to those Jobs. For example, if a Client wants her gate closed after your staff leaves the property, you can have a note appear for the Team on the Route Sheet or Service Autopilot Legacy mobile app that says something …To add a Recurring Job, follow these steps: Navigate to a Client Account. Click Add a Job > Add a recurring job . In the New Recurring Job overlay, select a Schedule to continue. Select a Service. Modify Service fields as necessary. Click Save . Note: If you need to backdate a visit on a recurring job because a client missed it, you can do so ...Service Autopilot is more than just software. Our mission is to help 5000 service businesses DOUBLE in size in 5 years. By giving out cutting-edge strategies, and done-for-you …Service Autopilot has been an amazing timesaver for me. Before I started using the Service Autopilot program, I would spend 2-3 hours a night setting up my routes for my crews. Once I got set up with Service Autopilot, it cut down on my time tremendously! I was able to cut my time down to around 5-10 minutes a day, just checking over my routes.Follow. November 09, 2021 16:13. This is a client-facing guide with step-by-step instructions for using the Client Portal and Manage Service app. We encourage you to send this PDF to your clients. Client Portal User Guide for Clients April2022.pdf. (3 MB)Note: Documents cannot be imported into Service Autopilot. You can paste the HTML or plain text into a new custom Document, however. To create a new Estimate Document, follow these steps: Go to Settings > Documents. Click the Add Document button on the top right. For Document Type, select Estimate . Service Autopilot has been great for us, we are continually impressed with their customer service, training, and the benefits it has and is brining our company. The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found. Get paid on time, every time, same-day with autopay. Communicate with customers about service visits and scheduling. Set up automations to market your services and follow-up on estimates. Stop leaving money on the table and take your business to the next level with Service Autopilot —the #1 field services CRM.Create a Rate Matrix. 📽️ Services - Rate Matrix - Video. Services - Only Use For Estimates. Services - Invoice Time Format. Services - Task Color. Services - Update Default Estimate Description. Budgeted Hours - Explained. Job Costing: Set Up Services. Information about Scheduling Settings.Highlights. We have focused on high-priority issues for this release with many bugs being fixed, including report center, mobile, and invoicing issues. We have also added some improvements to features, such as Client account optimizations and improvements to alerts. Lastly, we have a few new items including new alerts and new …This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles. Note that Service Autopilot is frequently updated, so the appearance of the screen in a guide might be slightly different from what you see on your screen, but the concepts are the same. 7-Step Setup Wizard.Stay up to date with the latest content from the Service Autopilot Marketing Team. HOME SOFTWARE PRICING BLOG CONTACT. INDUSTRIES LAWN CARE CLEANING SNOW REMOVAL FIELD SERVICE PEST CONTROL POOL CLEANING. ABOUT OUR STORY ACADEMY CAREERS. 3495 Piedmont Road NE Building 12, Suite 110 Atlanta, GA 30305Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...Information about Invoices. Search our knowledge base for answers to common questionsService Autopilot. Accounting. Contracts and Installment Plans. Contracts and Installment Plans. Information about V3 Installment Plans and V2 Contracts..